Twin Cities Furnace Cleaning, Inc.

Originally scheduled to have ducts cleaned over winter, and appreciated that they canceled my appointment when the tech wasn't feeling well. The communication prompt and offer to reschedule was made. I elected to wait and reschedule later. Finally had service done last week. Tech that came was professional and courteous (and gave my dog all the pets!). Arrived at the front of the time window and was efficient in the cleaning process. Will definitely use again.

Called me to let me know he was running earlier than our scheduled time. My wife said he was polite and very professional. The cleaning job was awesome! Highly recommend! Service: HVAC duct & vent cleaning

Twin Cities Furnace Cleaning came recommended from a co-worker. When I called the office, I was greeted very professionally and we went over the services and charges. I feel that the charges are right around market rates, and was happy with the levels or service. I was in the middle of some re-modeling, so i did not make an appt. A month later, with my re-modeling done and Easter 7 days away, I called and was hoping for a last min appt. date.

To my surprise they had an opening the follow morning. Steve, the service tech was very professional and helpful with my busy schedule. He texted his estimated arrival and was right on time for the 8AM appt. I was very satisfied with the level of service. I would recommend and certainly will use them again.

Kris did a great job cleaning our air ducts. He was very easy to work with an informative. Process was fairly quick, but thoroughly done. Will use going forward! Service: HVAC system maintenance

Company was very responsive, the technician was efficient, friendly and professional (even our dogs liked him). Price was competitive, and we got half off the dryer vent cleaning. Would recommend without hesitation and will use them again. Services: HVAC duct & vent cleaning, Dryer vent cleaning

Many thanks to Justin who did the cleaning and to the gentleman who helped schedule it. Professional & quality driven. Much appreciated and highly recommend!

It was truly a pleasure using the service from Twin Cities Furnace Cleaning. We had the ultimate air duct cleaning, and from the estimate, scheduling, communication to the actual cleaning (including air duct and furnace cleaning and change of furnace filter if new filter is readily available), every step along the process was professional and customer oriented.

The technician arrived right at 8am (arriving windownwas 8 - 10am) with a text message to let me know Steve was en route. Floor and corners where the equipment passed through were covered by cloths and cushions to protect them from being scratched. It was an extremely cold day, and Steve ran the pipe thru the garage and kept the garage and door to the house shielded as much as possible which was very considerate. Steve was very knowledgeable, efficient, friendly and patient with any questions I had. Service was finished in 2 hours (single house with 3300 sq. feet). I highly recommend it, and thank you so much!

This is by far the best furnace cleaning company in the business! I wish other business ran like this! The company texted me when the technician was on his way. Justin (the technician) went over everything he was going to do and was really knowledgeable (to say that he is really good at his job would be an understatement). He noticed that the damper was closed for the air exchanger and he would open it with a screwdriver.

After he had left, he called about an hour later because he couldn't remember if he opened the damper or not. Its the little things, like going out of your way to make a simple phone call to make sure the customer was taken care of, that really impressed me. Highly Recommend this company!

I'm so glad I went with Twin Cities Furnace Cleaning to have my ducts cleaned! Steve was thorough, answered all my questions, and gave me a few tips as well. You will not be disappointed by this company!

OMG what did they find. DUST AND ANIMAL FUR. It was about 5 years since we had this done. Just been putting it off. Booked on-line through their website and it was very easy, additional discount and response was very quick. Kris showed up at the scheduled time and did a great job. He gave us additional tips on how to get the most out of our furnace. We will definitely be using them in the future. It's already in my calendar.

Quick service, text as service tech was on his way. clean and professional and gave helpful feedback of a few things we could do to keep house up and running. All at a reasonable price. we will be using them again Services: Duct and vent cleaning, Heating maintenance

This is the second time we have had Twin Cities Furnace get our fireplace ready for holiday fires and the making of s'mores all year round. The person from Twin Cities Furnace showed up 10 minutes early wearing a mask. (Yeah!) He was friendly, informative, professional, efficient, and considerate. He protected the area around the fireplace and left everything in good order.

He assured us that we could continue to safely have fires in the fire place. The next time a cleaning is needed, we will call Twin Cities Furnace again. I will recommend them to anyone who asks.

Kris was wonderful! He was very knowledgeable, professional, and did an amazing job. As a new homeowner and first time wood fireplace owner, he showed me the ropes and gave me tips when using my fireplace. We will be using Twin Cities Furnace Cleaning in the future! We can't wait to use our fireplace this winter. Services: Chimney cleaning, Chimney flue cleaning

One thing to consider when choosing an air duct cleaning company is that whoever you choose will have access to every room in your house. You want to hire someone you can trust. Kris, at Twin Cities Furnace Cleaning, was very professional, and I felt comfortable showing him around my house. He didn't try to do any upselling, we paid exactly what was on the quote. Everything he did was very clean and efficient. We would definitely recommend this company to others!

They were amazing! i fully intended to have my vents cleaned in my condo and he was very honest and took the time to explain to me why he couldn't clean them properly. Anyone else could have taken my money and done a lousy job and I wouldn't have known that they were not cleaned like they should have been thank you twin city furnace i will always recommend you

Twin Cities Furnance impressed us every step of the way. They were professional, friendly and informative. We are very happy with the great service we received and will definitely use them regularly. Service: Chimney flue cleaning

Chis was great. He was very knowledgeable, professional, and did a great job. We will be doing business again for sure. You have a customer for life. Outstanding service. Service: Chimney cleaning

Steve was so great- helpful, so kind and did a great job. He arrived on time and was even extra nice to my dog who was curious what he was doing. We will definitely use them again! Service: Duct and vent cleaning

First time home buyer, never used this service prior. Had a great experience! Kris did an excellent job cleaning the pounds of dust/lint/dirt in my furnace, air ducts and dryer vent. Apparently, the previous owner have never cleaned the systems. He gave me helpful tips on how manage maintenance. Definitely would recommend. Services: HVAC duct & vent cleaning, Dryer vent cleaning

Would highly recommend! Just bought a home in south Minneapolis, and saw a promo online for duct cleaning. I did not even imagine the amount of build up that was removed. I attached photos of the new air filter I installed a couple days prior. The gentleman was very helpful, professional, and knowledgeable. He pointed out concerns he noticed and was extremely helpful. He went as far as to walk with me and showing and explaining to me what he was doing. Definitely worth the money!

Great work! On time and thorough. I will use again the next time I need this service. Thanks again!

The work that Twin Cities Furnace recently did for us was up to their usual level of excellence. We’ve used them in the past and will continue to use them as the need arises. One of the best things I like about TCFC is the fact that they don’t pressure you to have services done that aren’t needed.

I had my chimney cleaned on Oct. 30th. On March 8th it was clogged again. I called Twin Cities Furnace Cleaning and they came out the next day looked at the chimney and admitted that that guy who had done the job hadn't done a good job. They recleaned the chimney and cleaned everything up and for no charge. Ben and Tyler were polite, courteous, and honest. I will use and recommend this company in the future.

Thank you Dane, for taking the time and explaining a bit more in detail. This has put my mind at ease. I would really appreciate a follow up on getting the vent cleaned for my dryer. Your one star has now been changed. I am satisfied with the service, and will use your service in the future.

Highly recommended! Kris was very knowledgeable and friendly, and he did a great job.

The technician (Ben) was great! Prompt, courteous, informative, and honest. Generally very friendly and easy to talk to. He took care of everything he was there to do, and gave recommendations on things I could do (like re-wrap my exterior A/C tubing to conserve energy, or close off some interior vents). Exceptional service and would recommend them to anyone.

Will be calling them for all my A/C and furnace tune-ups. Side note: was pleasantly surprised to find they take credit cards and that the tech has a swiper. Gotta love the opportunity for cash back!

Great service! I had the clothes dryer vent cleaned out. I could tell that the dryer was more efficient after I used it. Also, dryer lint is the leading cause of hoe fires. I am glad I had it done.

I had Twin Cities Furnace Cleaning over for a cleaning of my furnace.which turns out I don't have. I have a boiler (first time non-handy homeowner). I felt pretty silly, but Roy was so nice and helpful. They also refunded my deposit right away, which was awesome because it was my mistake so I figured I would get charged. A really great experience and I now I recommend them to anyone who does own a furnace and needs a cleaning.

We had our vents cleaned - first time since we've moved into this house (4 years ago) - and our furnace cleaned - also for the first time. The gentleman who came to our house could not have been nicer. He told us what he was going to do, we showed him all the vents and he did a great job! I thought the price was reasonable and the service exceptional. Highly recommend Twin Cities Furnace Cleaning. Up next for them - the water heater!

I got their best service as we bought our home a couple years ago and I am so glad I did! To see the before and after pictures and know that all those years of build up in the ducts over the years was gone and I wasn't breathing in any of that horrible stuff was a great relief. Great service and they were timely, curteous and very helpful in making it an easy and helpful experience. I will use them again for all my future maintenace of my air ducts!

The cheerful person helping me book the fireplace cleaning was not only accomodating, her wonderful attitude was contagious! Roy arrived on time, explained his process, confirmed the cost, was charming, and talked to my Bichons so they were able to be calm when he worked. He was efficient, cleaned a fireplace that hadn't been used for years, and cautioned about how to start a fire in the smaller-open space, type of wood to employ, and even the best way to open the insert that, again, been neglected for years. The service was exceptional, and I would recommend this company wholeheartedly.

I hired Twin Cities Furnace Cleaning to check and sweep the chimneys in my new house. The basement fireplace appeared to have an issue as it smelled bad after a big rainstorm. Ben from TCFC showed up perfectly on time and he was very efficient and helpful, ultimately one of the two chimney had no cap so Ben came back on the same day to install a new cap. I would recommend TCFC, they also seemed fairly priced (although admittedly I haven't done a ton of research on prices for chimney sweeping and chimney caps).

Used a Groupon for a fireplace cleaning after seeing the good reviews. I purchased the Groupon, left a vm requesting an appointment, and had a return call + scheduled appointment in under 30 minutes! Nick showed up on time and was exceptionally friendly. He did a thorough cleaning, kept our house clean, showed me how to maintain the exterior, and spent quite a bit of time with me showing me how to properly use our fireplace and build a fire (he actually volunteered to show me fireplace use/safety). What a great deal for $49! The excellent customer service was priceless.

We had Twin Cities Furnace come out to do two projects: Repair some firebrick in our fireplace and clean out the chimney so we didn't burn our house down by accident this winter. Both techs who came out were super friendly, very professional, and the prices struck me as very fair (though I'll admit to having not much of a paradigm here). We'll absolutely be using them again when the need arises!

We had Twin Cities Furnace come out to do two projects: Repair some firebrick in our fireplace and clean out the chimney so we didn't burn our house down by accident this winter. Both techs who came out were super friendly, very professional, and the prices struck me as very fair (though I'll admit to having not much of a paradigm here). We'll absolutely be using them again when the need arises!

Where do I start came to do the work and broke my fireplace my wife calls to tell him he calls her a bitch and a lier and other choice words. I couldn't believe it so I call to try and fix the situation and he calls me the same words. I am in shock I can not believe a business owner would talk to someone that way at any rate I will NEVER use this company and will be spending the word on how BAD the business is. Wish I could give less than 1 star. HORRIBLE!

How I wish every service call is handled. TC Furnace Cleaning came to the house to clean our dryer vent. We got the Angie's List deal. Tech was professional, friendly, efficient, and thorough. In fact, he spent quite a lot of time making sure our clogged vent tubing was completely cleaned out and safe. Highly recommend!

I bought the chimney cleaning groupon and had a wonderful experience with Roy. While he was over, we spoke about my vents being terribly dusty - he suggested a deep clean on my HVAC and furnace. WOW - if you have never done this, it is a must! The before and after pics are shocking and amazing. I feel like we are breathing clean air now thanks to Roy and TCFC - thanks again!

Purchased a Groupon for them to clean our dryer vent. They scheduled us promptly and delivered the service with a smile. Also, gave us some free tips about how to get better performance from our dryer. No tacky upselling or unreliability that I've encountered with some other Groupon service vendors. Recommend these guys and will use them without the coupon.

Hired this company to clean my dryer vent when the dryer stopped, um, drying. They have online scheduling (note: you'll be asked to leave a deposit if you schedule online but it is refundable if you cancel at least 24 hrs before the appointment) and had openings within a few days when I went on to schedule. On the day of the appointment, the technician offered me an earlier time if it worked for me, which it did.

He was very friendly and was even sweet to my dogs, who were all up in his business the whole time he was here. He explained everything to me about what he was going to do before he started. Once it was done, he explained what had come out of my dryer that was likely causing the issue. We even talked about air duct cleaning, which I will definitely be hiring them to do before winter. Highly recommend them!

So happy to have had our ducts cleaned! TC Furnace cleaning did a great job! The technician was on time (even after the snowstorm we had last night), friendly & efficient. He was very thorough, which we were very thankful for, considering we have three dogs.

So happy to have had our ducts cleaned! TC Furnace cleaning did a great job! The technician was on time (even after the snowstorm we had last night), friendly & efficient. He was very thorough, which we were very thankful for, considering we have three dogs. Highly Recommend!

Bought a deal for these guys from living social. The guy who came out to clean my fireplace/chimney was friendly and got the job done. He didn't make a mess (or if he did he cleaned it up really well.) He showed me how to use the fireplace since we haven't used it since moving into this house and offered some troubleshooting tips should I ever encounter trouble.

The receipt says they're on Angie's List too but I didn't see that before buying the deal. I'd use this company again, but ideally with a deal again since without the deal it would be kind of pricey.

Hadn't had my ducts cleaned in over 30 years, our house smells better and I don't have asthmatic symptoms in the morning when the furnace kicks on. Full disclosure, I opted for the top end cleaning and feel the money was well spent

Very knowledgeable. Saved us from spending money on unnecessary repairs. I would highly recommend them for all your fireplace needs.

Great customer service! They worked hard to get out to my house the day after I called. Very honest about work done and pricing!!

Had a great experience with TC Furnace Cleaning today. Basic duct and dryer vent cleaning. The tech, Steve, was on time, very friendly, and faster than expected. I appreciate pricing listed on the website and easy communication via text about apot scheduling and arrival time. Also, there was no up-selling - always appreciated. I'll call them again the next time I need a cleaning.

We had our furnace and air ducts cleaned today. From start to finish the process was seamless and everyone I worked with was extremely professional and knowledgeable. I will definitely be using Twin Cities Furnace Cleaning again!

I had the top cleaning package done on my new home to clean out the previous owner's dust. The service included the vaccume and air, a snake brush through the ducts, and finally, a furnace cleaning. Steve was the technician who came out, wasn't too early (which is great when you try to have someone there) and was there near 12 when they said 12-2 arrival, which was excellent !

He was done quickly as well.

Steve gave us a few before and after pictures, and it looked great!!!!! I will agree when he says the only way to get these any cleaner is to buy new ones! They look phenomenal!!!! I am extremely pleased with the service! When it was explained that the level down wasn't enough for my situation, I was glad they were honest and didn't try to pressure me into any of the extra add-ons if I didn't want them. Every step was handled professionally and politely.

11/10 would recommend to anyone who asks for a referral.

I wish I could rate higher than 5 stars. From making an appointment to the completion of work, I was extremely impressed with Twin Cities Furnace. Roy was so polite and accommodating when scheduling and Tyler, our technician, was punctual, courteous, knowledgeable and did an excellent job. I couldn't be more pleased or satisfied. Thanks so much for a job well done!!!

Bought a deal for these guys from living social. The guy who came out to clean my fireplace/chimney was friendly and got the job done. He didn't make a mess (or if he did he cleaned it up really well.) He showed me how to use the fireplace since we haven't used it since moving into this house and offered some troubleshooting tips should I ever encounter trouble.

The receipt says they're on Angie's List too but I didn't see that before buying the deal. I'd use this company again, but ideally with a deal again since without the deal it would be kind of pricey.