At Disaster Services LLC, we'll take care of everything for you, while keeping you fully informed and updated on all details and options available to you. As an independently-owned and operated business with over 35 years of experience, our conscientious team will get the job done to your satisfaction. Contact us today to schedule an appointment. We offer you state-of-the-art technology using instruments that precisely detect and measure water infiltration in every structure. Our reliable and competent staff will arrive at your home or business within 90 minutes to assess the damage.
Services
Disaster Services LLC, an independently-owned and operated company, is known for our 24/7 rapid emergency response services, our sterling ethics, and our constant dedication to providing superb customer service and attention. We first offered our services as a small carpet cleaning service back in 1988, before growing into the specialized and dedicated cleaning recovery service that we are today. If you have any questions about our wide range of recovery cleaning services, call us today at 315-797-1128 or 315-796-1884.
Disaster Services LLC, an independently-owned and operated disaster recovery cleaning service, has over 25 years of experience in helping our customers recover their belongings, homes, and offices from damages caused by fire, smoke, water, and mold. When disaster strikes, call us first at 315-797-1128 and we'll handle everything for you until you're back on your feet again.
Few things in life are as traumatic as the damage caused by fire. The disaster recovery professionals at Disaster Services LLC are here for you should this tragedy occur to your home or business. With over 25 years of experience in all aspects of fire damage restoration and recovery services, our trained and certified professionals will arrive fast and begin to preserve and recover your belongings to prevent any further damage from occurring. Call us today for more information about our fire restoration services.
Reviews (8)
Mike Marley
Nov 14, 2021
An actual person answered the phone when I called, and it was the business owner, Dean Tucciarone. He came out to our home that same day to inspect the damage and immediately thereafter developed a treatment plan. An hour later, I had a written estimate with scope of the treatment services to be provided along with an authorization form which I signed and submitted. Dean and a crew were at my home the next morning at 8:30am to begin the cleanup, they were professional and very personable.
My wife and I were extremely relieved to have experts on hand so promptly to remedy the situation and who put us at ease almost immediately. I highly recommend Disaster Services LLC. M. Marley New Hartford, NY
My wife and I were extremely relieved to have experts on hand so promptly to remedy the situation and who put us at ease almost immediately. I highly recommend Disaster Services LLC. M. Marley New Hartford, NY
Susan Batson
Sep 27, 2021
Barbara Byrne
Sep 06, 2021
Geoff Storm
May 06, 2021
Lorie Scarfarotti
Nov 02, 2020
Dean is the utmost professional - he is clearly knowledgeable and experienced, thorough in his inspection and report, taking time to explain and provide practical solutions, and he responds quickly to my many questions. We still have more work to do, and know we're in great hands! Service: Mold inspection
Candiss Potter
Mar 14, 2020
We had a very strong mold smell coming from our kitchen which prompted us to call Dean. He came the same day to assess the situation and located where the mold smell was coming from. He then gave us the course of action that he would recommend. We agreed with his recommendations and he then immediately set up a course of action to remove and eliminate the mold, which was quite a process. Dean called or came over everyday to see the progress during this time and made us feel less anxious as we went through this disaster.
He also told us to call him if we had any questions. Dean was always compassionate, courteous and professional and resolved the mold problem. We are extremely happy with the end result and would highly recommend Dean and his team.
He also told us to call him if we had any questions. Dean was always compassionate, courteous and professional and resolved the mold problem. We are extremely happy with the end result and would highly recommend Dean and his team.
Bill Blake
Nov 06, 2019
Angela Cosentino
Jun 28, 2019
My first interaction with Dean was a phone call, during which I anxiously explained how I had left water running in the bathroom, causing a leak into the basement. Within a matter of minutes, he had assessed the leak/inspected moisture levels in the basement ceiling. In the most efficient manner I've seen by a professional, he told me that his work was not required and that I had NO insurance claim whatsoever.
He left shortly thereafter without even charging me for the emergency house call! Needless to say, Dean could easily have taken advantage of my fear of mold-growth and charged me a few thousand dollars to put his fans in. Instead of capitalizing on the fact that I was completely clueless and would have paid whatever amount he said was necessary, he was dead honest with me, when he certainly didn't have to be.
He came immediately, assessed the situation, and calmed my spirits, all free of charge. The next month, we put our house on the market, and the home inspection revealed mold (totally separate location from the prior bathroom leak). Of course, I called Dean immediately. Within two weeks, we passed the mold clearance test, due to Dean's immediate response and successful cleaning.
We had numerous other issues called out for repair in the home inspection including but not limited to a roof leak, electrical/wiring problems, and a vapor barrier requirement in the crawl space. Now here is where Dean continued to surpass any and all expectations I may have had regarding his services. He provided me with numbers for contacts who could address each of these issues.
He took it upon himself to personally call the roofing company, the electrician, and the mold sampling/testing company to explain my situation to them. Furthermore, he personally scheduled dates and times when those third party companies could do the required repair work, all with the most reasonable estimates you could imagine. It was like he put himself in my shoes and literally started making phone calls on my behalf. Additionally, Dean happened to notice that the sump pump was running continuously, while doing his mold removal.
Being the good human that he is, he took it upon himself to take off the sump pump cover to take a look, even though the sump pump had nothing to do with his mold removal agenda. He explained to me exactly why the sump pump was running over-time and gave me step-by-step instructions to fix it myself, so that I wouldn't have to pay for yet another pricy project before the sale of the home.
The next month, I moved to Arizona, even though the NY house hadn't officially closed. The buyers' last walk-through of the home revealed that mold had come back in the basement because I had neglected to run a dehumidifier after Dean did the first round of mold removal. Hearing about this mold re-growth after I was already in AZ was like a nightmare come true.
And of course, guess who I called? Dean picked up on the first ring. I explained the situation to him, and he was over at my NY home the next day. I told him that I didn't have a dehumidifier running in the living space in the basement (since I had removed it the day that I moved), that one would need to be installed and hooked up to drain in the sump pump, and that the sump pump would need to be fixed since I never got around to fixing it.
He purchased a brand new dehumidifier on his personal credit card and sub-contracted a plumber to fix the sump pump for me. He personally set up the dehumidifier and removed the second round of mold at a rock bottom price. I would never have been able to close on my NY home if it weren't for Dean and his willingness to help me with things that were WAY beyond his job description.
The world would be a different place if more people operated like Dean and selflessly put the good of others before the good of themselves. I will never forget Dean, and how he single-handedly helped me climb out of one of the deepest holes I've ever been in. Thank you from the bottom of my heart. You have set the bar unimaginably high for professionals everywhere.
He left shortly thereafter without even charging me for the emergency house call! Needless to say, Dean could easily have taken advantage of my fear of mold-growth and charged me a few thousand dollars to put his fans in. Instead of capitalizing on the fact that I was completely clueless and would have paid whatever amount he said was necessary, he was dead honest with me, when he certainly didn't have to be.
He came immediately, assessed the situation, and calmed my spirits, all free of charge. The next month, we put our house on the market, and the home inspection revealed mold (totally separate location from the prior bathroom leak). Of course, I called Dean immediately. Within two weeks, we passed the mold clearance test, due to Dean's immediate response and successful cleaning.
We had numerous other issues called out for repair in the home inspection including but not limited to a roof leak, electrical/wiring problems, and a vapor barrier requirement in the crawl space. Now here is where Dean continued to surpass any and all expectations I may have had regarding his services. He provided me with numbers for contacts who could address each of these issues.
He took it upon himself to personally call the roofing company, the electrician, and the mold sampling/testing company to explain my situation to them. Furthermore, he personally scheduled dates and times when those third party companies could do the required repair work, all with the most reasonable estimates you could imagine. It was like he put himself in my shoes and literally started making phone calls on my behalf. Additionally, Dean happened to notice that the sump pump was running continuously, while doing his mold removal.
Being the good human that he is, he took it upon himself to take off the sump pump cover to take a look, even though the sump pump had nothing to do with his mold removal agenda. He explained to me exactly why the sump pump was running over-time and gave me step-by-step instructions to fix it myself, so that I wouldn't have to pay for yet another pricy project before the sale of the home.
The next month, I moved to Arizona, even though the NY house hadn't officially closed. The buyers' last walk-through of the home revealed that mold had come back in the basement because I had neglected to run a dehumidifier after Dean did the first round of mold removal. Hearing about this mold re-growth after I was already in AZ was like a nightmare come true.
And of course, guess who I called? Dean picked up on the first ring. I explained the situation to him, and he was over at my NY home the next day. I told him that I didn't have a dehumidifier running in the living space in the basement (since I had removed it the day that I moved), that one would need to be installed and hooked up to drain in the sump pump, and that the sump pump would need to be fixed since I never got around to fixing it.
He purchased a brand new dehumidifier on his personal credit card and sub-contracted a plumber to fix the sump pump for me. He personally set up the dehumidifier and removed the second round of mold at a rock bottom price. I would never have been able to close on my NY home if it weren't for Dean and his willingness to help me with things that were WAY beyond his job description.
The world would be a different place if more people operated like Dean and selflessly put the good of others before the good of themselves. I will never forget Dean, and how he single-handedly helped me climb out of one of the deepest holes I've ever been in. Thank you from the bottom of my heart. You have set the bar unimaginably high for professionals everywhere.