Do you need a quality, new vacuum cleaner, accessories or repairs to your current machine? Our locally owned and operated business offers new and rebuilt vacuum cleaners as well as affordable accessories and repairs. We now have two store locations (listed below). We carry a wide variety of vacuum cleaners from top name brands such as Miele and Sebo.
We also repair any type of vacuum from name brand manufacturers such as Dirt Devil to Rainbow. Our store sells a full line of replacement parts and accessories, including belts, bags, hoses, carpet cleaners & fresheners, and the Miele Cleaning Essentials product line.
We also repair any type of vacuum from name brand manufacturers such as Dirt Devil to Rainbow. Our store sells a full line of replacement parts and accessories, including belts, bags, hoses, carpet cleaners & fresheners, and the Miele Cleaning Essentials product line.
Services
Our comprehensive inventory of cleaning accessories includes competitively priced belts, bags, hoses, carpet cleaners, fresheners, and shampoos. We also offer the Miele Cleaning Essentials line of household cleaners. While we love to have you visit our stores, we can ship any product purchased by credit card.
Our current owner, Brenda, has been repairing vacuums for 32 years. She personally trains every one of our employees to ensure that your repairs are completed in an accurate, cost-efficient, and timely manner. We can repair virtually any brand of vacuum (and we'll let you know if it would be less expensive to purchase a new or rebuilt machine).
Print out the coupon below and bring it with you to the store for savings available only to our Internet customers. Up to 50% off all rebuilt, Brenda certified used vacuums. Moving sale. Don't worry we're only moving 75 yards down the row; still right here on Bailey Rd. in Thorndale. Same location in West Chester.
Reviews (8)
Heather DiGregorio
Mar 18, 2022
Roberta Y.
Feb 26, 2022
G. Anderson
Aug 22, 2021
Brandon Barker
Jun 25, 2021
Ben Bayliss
May 05, 2020
I've been doing business with Brenda for 25 years, and have never had a bad experience. This is a " Mom - and - Pop " business that has managed to STAY in business in spite of big box stores opening up all over, and unscrupulous landlords. I will continue to buy from them as long as they are open for business.
C. U.
Jul 21, 2018
Wonderful! In this day and age when everything is online and there's no people behind the voice it's excellent to go into the shop for whatever you need. meaning bags, advice on a new vacuum, service on an existing vacuum or just a little part. I just needed a part for something and it was under $5. I've worked for larger companies myself where if you need something small.and the company pracice was. well because our time was involved you have to mark that little item up to $15. not at Brenda's Thank you!
Jerry Frazee
Feb 09, 2016
Extremely rude and way OVERPRICED! Drove from Kennett Square to buy a filter for a Kenmore canister since Sears was out of stock. They wanted $15.95 for a $2.00 filter. The rude clerk stated "We are not Sears, take it or leave it." I left it and ordered from Sears. Received in two days for $2.00 plus $3.75 shipping. I would never shop in this location again.
Kay M.
Aug 27, 2009
I have wanted a new vacuum for years, during which time i did a lot * A LOT! * of research on what is available, repair records, peripherals, operating expenses, and initial costs. I made a list of features that i wanted to stay focused on, and then i reached out to online vendors for advice and pricing. I also am very keen on supporting the small, local, independent businesses that are struggling to stay afloat in this day and age of unseen competition and BigBoxBaloney.
I kept seeing good reviews on Brenda's Vac Shop in various online venues, and i studied the simple website. when i finally decided that my old vacuum was more just not giving me what i wanted, i put data in hand and went to Brenda's. Now, the West Chester store is nearer, but when i called and said i wanted to see & try vacuums, Anita there steered me right by telling me that there is more inventory in the Thorndale store.
It was a nice day for a ride. The shop is modest, no glitz. It looks like it is pretty much divided into a small repair and service area and about 200 sq ft of space where models are displayed and business is transacted. There was absolutely no pressure. Brenda's is family owned and operated, in business since 1937. They do not carry most of the the big-box low end appliances.
In fact, the vacuums i was looking at are made primarily of metal, so pretty and solid :-) The walls are covered in neatly pegged vacuum accessories and those floors are there for you to try out the vacuums on a variety of surfaces. Brenda's husband, (who has retired more than once but keeps coming back to work) listened to my list and showed me several options that met my criteria.
I gulped, but i knew already that Miele and Sebo were not cheap. I was given information in a no-nonsense manner and then Brenda finished up with another customer she came over to give me some specifics about using the tools and features. I asked her about the ongoing costs of bags and filters and she gave me answers that confirmed what i had found online.
She did not polish any information and was the complete opposite of a slick salesperson. I really appreciated the honesty, and their forthcoming approach to me as a customer. I got a Miele Callisto because i have a variety of flooring from hand-waxed oak, ceramic tile, porcelain, area rugs, throw rugs and wall-to-wall, and the Callisto has a button on the handle that turns off the beater bar. my floors will get the TLC they deserve, and my back gets a real break.
There is a $30 coupon on the website so i was able to get the Callisto at a better price than i had seen online, and i got to shake someone's hand and take it home with me. I was only there for about 45 minutes and three people came in to pick up repairs on their Panasonic and Hoovers. been there, done that. but, they were happy with the repairs and costs.
A good shop is hard to find these days. Well, i love the new machine and am happy to report a good business transaction! Thorndale hours are same as West Chester below, only they are open until 6PM Monday, Thursday & Friday. how convenient! The West Chester store is located at 135 East Market Street West Chester, PA 19382 Phone: (610) 696-6464 M-F 8:30AM - 5:00PM Saturday: 8:30AM - 1:00PM
I kept seeing good reviews on Brenda's Vac Shop in various online venues, and i studied the simple website. when i finally decided that my old vacuum was more just not giving me what i wanted, i put data in hand and went to Brenda's. Now, the West Chester store is nearer, but when i called and said i wanted to see & try vacuums, Anita there steered me right by telling me that there is more inventory in the Thorndale store.
It was a nice day for a ride. The shop is modest, no glitz. It looks like it is pretty much divided into a small repair and service area and about 200 sq ft of space where models are displayed and business is transacted. There was absolutely no pressure. Brenda's is family owned and operated, in business since 1937. They do not carry most of the the big-box low end appliances.
In fact, the vacuums i was looking at are made primarily of metal, so pretty and solid :-) The walls are covered in neatly pegged vacuum accessories and those floors are there for you to try out the vacuums on a variety of surfaces. Brenda's husband, (who has retired more than once but keeps coming back to work) listened to my list and showed me several options that met my criteria.
I gulped, but i knew already that Miele and Sebo were not cheap. I was given information in a no-nonsense manner and then Brenda finished up with another customer she came over to give me some specifics about using the tools and features. I asked her about the ongoing costs of bags and filters and she gave me answers that confirmed what i had found online.
She did not polish any information and was the complete opposite of a slick salesperson. I really appreciated the honesty, and their forthcoming approach to me as a customer. I got a Miele Callisto because i have a variety of flooring from hand-waxed oak, ceramic tile, porcelain, area rugs, throw rugs and wall-to-wall, and the Callisto has a button on the handle that turns off the beater bar. my floors will get the TLC they deserve, and my back gets a real break.
There is a $30 coupon on the website so i was able to get the Callisto at a better price than i had seen online, and i got to shake someone's hand and take it home with me. I was only there for about 45 minutes and three people came in to pick up repairs on their Panasonic and Hoovers. been there, done that. but, they were happy with the repairs and costs.
A good shop is hard to find these days. Well, i love the new machine and am happy to report a good business transaction! Thorndale hours are same as West Chester below, only they are open until 6PM Monday, Thursday & Friday. how convenient! The West Chester store is located at 135 East Market Street West Chester, PA 19382 Phone: (610) 696-6464 M-F 8:30AM - 5:00PM Saturday: 8:30AM - 1:00PM
