Scollard's Cleaners Fafb

I needed to get 3 suits, 2 blazers, and 2 pants dry cleaned for a trip, and they took great care of my clothes. I'm very impressed with the service, and with the staff. I'll definitely be using them again, and referring them to my friends.

Worst experience I've ever had with dry cleaning. Brought in a $250 dress that I only wore once to get some stains removed. Dropped it off on July 6, never heard from them. When I went to pick up some other items today, I discovered they still had my dress. Not only did they not remove the stains, but they destroyed the color/fabric to the point the dress is unwearable now.

There was a note on the dress stating that any attempt to remove the stains might result in damage, therefore, they were supposed to call me to seek prior approval before attempting to clean it. Instead, they made no attempt to contact me, cleaned the spots, and destroyed the dress. They also tried to charge me $20 after destroying my beautiful dress. They had it for two months and didn't say a word to me. Totally unprofessional and I'm furious.

Unable to do rush / same day dry cleaning for urgent matter. Disappointing for a small business on the south hill.

How does this business get by, by saying "it only needs brushing" when an unclearned coat was brought back. They had obviously placed the item in the wrong pile before it was cleaned, then put a plastic bag over it.

Very disappointing. I got my shirts and pants back just covered in lint and threads! Not to mention their ironing left my clothes with accidental creasing and wrinkles. I take my business clothes to a dry cleaner because I expect attention to detail, so I look professional. I mine as well have not even brought in my clothes in with how they looked when I got them back.