Simply Clean Cleaning Service

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Always hiring and can't keep workers, that's a red flag. Owner doesn't know how to respond in a timely manner. Don't waste your time!

I've been using Simply Clean since 2018. I have them clean my home twice a month. They do an excellent job! I'm able to spend quality time with my family on the weekends instead of constantly cleaning my home! I love the extra touches they do, like make my bed or organize my chaos on the "catch all" dining room table. Definitely a time and life saver for me!

My quote was sloppily written on a piece of notebook paper. Permission to move furniture had been obtained. I unfortunately had a sick individual at home while the services were being rendered. This individual was sequestered in a bedroom with a bathroom and the cleaning staff was instructed not to enter that room. The staff repeatedly tried getting into that room even though the door was locked.

The individual at home could hear the cleaning staff working and talking. We were quoted for two people and four showed up. They were making negative and derogatory comments about the items that they had to clean. They took photos of my home without permission. They moved the furniture inappropriately and scratched the floor in several spots. Services rendered for deep cleaning option were substandard and many areas of the home were not touched.

My receipt was also sloppily written on a piece of torn notebook paper. When I confronted the owner about the scratches on the floor the inappropriate comments and the photos taken without permission she offered no apology simply stating they had permission to move the furniture and they were taking pictures from before and after to post on their website. When I asked for repeat services or a refund I was simply told no, she didn't have the time or money to accommodate. Never again!

We've used Simply Cleaning every 2 weeks for 6 months now. We are extremely happy with their work and the crew is professional, helpful and fun! It's a joy to have them come to our home. A walk through before they leave is conducted and if anything is in need of tweaking, it's always completed before they leave. With 3 dogs, there's always pet hair, dog marks on the sliding glass doors, floors in need of cleaning and dust when they arrive, but when they pack up to leave, none of those items remain! We highly recommend Amber and her staff!

We met Amber a few years ago when we needed a deep clean for 2 homes owned by my parents (a move out, and then move in). Her team was on time, friendly, accommodating, and did an amazing job. They paid special attention to detail, and left both homes looking and smelling fresh; we could have asked for better. I was so glad that there was now one less thing for me to worry about! Fast forward to 2020 and we are still using Simply Clean, now weekly. Being able to trust is a huge part of this service, and I can't imagine using anyone else.

Absolutely terrible. Among the very worst service experiences I've had.

I had a fantastic experience with this cleaning service. She does every cleaning job you ask of her. Windows, Floors, Baseboards. Etc. I was very impressed.