Safeside Chimney & Duct Clean

The mason and workers did a great job. They were friendly and considerate. I was pleased with my new chimney! Unfortunately, the office staff at Safeside were non communicative, & unpleasant at times. Service: Chimney repair & restoration

My experience using Safeside Chimney has always been good. In the past they completely rebuilt my crumbling chimney and more recently I had them install a liner in my furnace flue. Services: Chimney repair & restoration, Chimney inspections, Smoke chamber cleaning, Rain cap installation, Chimney flue cleaning

Steve and Mike were great. Fixed my chimney right up and left the place spotless, which was no small feat considering how much soot they got out. Been using Safe Side for years. Service: Chimney cleaning

Safe side professionals were knowledgeable, very neat & clean while cleaning the fireplace/chimney inside my home, and courteous too. A good service for a good price! Services: Chimney cleaning, Fireplace installations, Stove & fireplace cleaning

The employees of Safeside Chimney that came to my house were absolutely flawless. Professional, courteous, friendly & knowledgeable. They had to put inserts into my chimney, fix my wood stove piping and flue. Joe S. made me aware of items to expect when we start the wood stove for the first time. He also told me that I needed new fire bricks because the ones in the stove were not safe.

I also plan on purchasing a new boiler, Joe said "make sure the new boiler matches up to the pipes we just installed. Otherwise you will have to replace these to fit the new boiler" Again, I wouldn't have had a clue. This is my first home purchase and I want to keep my family safe. Safeside Chimney has made a life time customer out of today's visit.

The two young men that came into my home took the time to educate me and keep my family safe. The price was reasonable and the response time to get it done was impeccable. Thank you so much this was the best experience I have had with a company since the purchase of my home.

I just had an air duct cleaning for the first time, their van does not advertise it, too bad. Mike was very good with me caring for the house and was able to talk to me about the work. I've never done it in my life. I'm a first time homeowner and Donna, the secretary is very polite.it was extremely dirty, you need to do it every 5-7 years.the only thing was bothering me was to make the appt.it took a while to have something confirmed and one girl there made a mistake.

We are New Yorker and very busy people. it's an hour away to come to be there and it's quite a long process.over three hours so be prepared. I didn't know them at all. I just called from a leaflet in my mailbox. I wanted him to tell me some holes have to be made.and the nets on top of the ventilations have to be removed. I'm afraid now we could drop something there.!

Safeside has cancelled 2 appointments in a row: the first time due to weather (which is understandable) and re-scheduled 3 weeks out, and the second time a no call no show and re-scheduling 3 weeks out again. The ladies in the office are extremely friendly and helpful but I cannot recommend a company that does not show up when they say they will.

Based on the initial experience I would give 4 stars. Unfortunately we had a inspection accepted their proposal gave cc info for a deposit and were told 9 weeks out. Apon noticing that the deposit never was charged we contacted them and were told they would call back, waited a week or two more called again and was told they would call back. Never heard back from them. The inspection and proposed repairs were done in October.

The.best company and crew. On time or early everyday. Installed a stainless steel liner and repaired chimney. High quality workmanship and exceeded my expectations. The Forman explained in details the repair. The clean up was great, couldn't believe how detail the clean up was. Have already recommended this company to family and friends. Thanks for the great customer service. Jim

Our basement had water after a rain storm and we suspected it's due to the lack of rain cap on the chimney. We called safeside and they sent a guy to make inspection. He took a video to show us his findings. He found there were chimney swift birds living in our chimney and so we had to wait until the birds flew to the south in the fall. He also showed us the cement crown had moss growing and so suggested repair to prevent further deterioration.

The video was very impressive and we thought the price was reasonable so we signed the contract. We waited another two months until the birds moved and called Safeside again. Two guys came and they completed all of the tasks including installing the rain cap, chimney sweep, and cement crown repair in just one hour. Again they made a video to show us what they did.

We are very pleased with the job that they did. Not only that they are professional, courteous, pleasant, and efficient, the jobs they did came with life time transferable warranty! We would highly recommend Safeside chimney with no reservation. It's a trustworthy and honest company. We feel that they try to do a good job and not try to rip the customers off. On a side note, our basement water is from underground and not from the chimney. We hired another basement waterproofing company to take care of it.