McLean Cleaners

The worst dry cleaners ever. The owner doesn't respect certain people. The owner is unprofessional and dishonest, and they damage your clothing and blame you for it. They damaged my shearling fur coat. The coat was in good condition before it went to this place. I called the owner about the damage to my three-year old coat, and he seemed to blame me for the damage that he caused.

The coat is now green as the chemical he put on the coat stripped the color. He also mangled the coat hooks, so I am sure they put it through a machine and added chemicals to it. This was all confirmed by the furrier at Saks. This is an expensive coat. I replaced the coat for less than what I paid for it and took the receipt to him for reimbursement.

He could have used that to depreciate the cost. He could have gotten it appraised even, but he refuses to do any of that. My things are in storage, so I have no way of finding a three year old receipt. I called Maximillian furs to see if they could provide, but they could not. Next, the owner had the audacity to accuse me of trying to scam him. I can't help but to think that he treated me this way because I am a woman of color.

I've spent thousands of dollars over the years having my items dry cleaned, but he still treated me as if I was a crook. I should have never returned to this place after they damaged the buttons on my designer sweater. He is a terrible business owner and this place has gone down hill. Terrible management, poor customer service, and poor workmanship. They cannot compently care for fur coats. I hope they go bankrupt.

My family and I often get our items dry cleaned here for a steal and they're always fast! But they got me to make them a bible location when I had a Max Mara coat that was shredded for a TSA mishap. You can't even tell that it's a 5 year old trench coat that was mauled by TSA. Highly recommend

Continually impressed by integrity of how they run their business and quality of their service. Outstanding local business leadership. Will continue to come here for many more years to come.

They did a fantastic job repairing a knit cap that became unknitted from the top. Quite surprised they were able to fix it.

I've been a client for a good part of a decade. Today I just took some regular dress shirts to have them laundered. Did not want to dry clean. Don't even want starch. Some of the white collars get a little dirty. I told the guy I've noticed that I'm not cleaned well. He said we could work on in a little bit but he wanted $6.25 per shirt. I just thought that was really high.

We moved to McLean about a year ago and this dry cleaner was recommended to us by a neighbor. They have been reliable and professional and we have been happy with them since beginning to use them. But recently they BLEW us away. I had purchased an outdoor rug - that was dry clean only (a mistake I'll never make again) and I had it on our front porch during front yard construction (another mistake I'll never make again), and it got filthy.

My husband told me to throw it away, that we'd never get it clean, and I almost did. But then I figured I would at least take it to the dry cleaner and see if they could help. I did not think they would be able to. But when I picked it up 2 weeks later - it took extra time to clean - I was SHOCKED. It was completely clean - not a single ounce of dirt on my white outdoor rug that weathered months of construction.

I asked them how they did it, because I couldn't believe it. It went through my mind that maybe they had purchased a NEW rug - that is how clean it came. I wish I had a before and after picture, because you would not believe how bad it was and how clean it came. Like I said, we were BLOWN away and highly recommend this cleaner.

As a customer of several decades I can attest to their quality of service and attention to detail. I've been forced to use other cleaners when traveling or visiting others, but there is not a chance that any can compare.

Critical: Professionalism My dress was supposed to be cleaned by Thursday. I even went at the end of the day on Thursday to pick it up. and it still wasn't ready even though it was the AGREED day for it to be done. I will never come back to this place. Very unprofessional and expensive!

Outstanding cleaners.been taking my dress shirts, slacks and jackets here for years. All come back pressed and spotlessly clean. Great customer service, friendly and professional.

Wonderful business in every way. They are the best at getting out tough stains! Items sent in for cleaning are always pressed so nicely and prepared/presented on the hanger with care. I definitely recommend McLean Cleaners for all cleaning needs.