A Shore Maid

Great cleaning I called last minute with family and friends coming over for bridal shower the house looked beautiful.

A Shore Maid was thorough and quick. They didnt miss an area. The team of three was very responsible and listened to my requests. I will be calling A Shore Maid on a regular basis. Services: Standard cleaning, Cleaning, Interior & exterior window cleaning

Very very disappointed with the customer service I received from Rich. We spoke multiple times on the phone and was assured that our house would be cleaned before the Memorial Day weekend. Not only did they not show up to clean but they never notified us that they wouldn't be able to. We showed up to a dusty house very disappointed. Do not use this company if you enjoy reliability! Needless to say I will be calling another company.

I contacted Rich 6 weeks ago. We usually clean our own house but due to the joyous arrival of a newborn 4 months again we decided to hire professionals to help. I called several more times and after Rich told me about his shortage of staffing he assured me that our house would be cleaned by the Friday afternoon of Memorial Day weekend. We arrived at 6:00PM and were very disappointed to see that nothing had been cleaned.

The last thing we wanted to do was clean our house on Friday night, but that is what we had to do. If you are looking for reliable house cleaners, look elsewhere. I am not in the habit of writing poor reviews unless it will help others.

Use these guys as a last resort. They eithrr6 don't call back or say they're coming and don't. I sure they have lots of business, but if you're looking for someone new, look elsewhere!

Love, love, love Shore Maids So happy they have reopened Do their work quickly and beautifully. Sometimes a little late, but ok with me since I know they are giving the customer before me extra attention. Which means I'll get the same treatment. It's a win win situation. Welcome back, ladies. You've been missed.

I really like to give good reviews. I believe feedback is important for improvement. To be fair, the team cleans well. However, in my opinion, the logistics and customer service are poor. I am old school and good customer service is essential to me. Therefore, I am not recommending this company.

Theses guys come down with a whole crew and so fantastic work! I was very pleased with there work, I called them and thay showed up 30 minutes later ! Great job guys

I used A Shore Maid to clean a new house in August 2018. We called for an estimate and was advised it would cost $250-$300. We considered this to be on the high end but agreed for them to do the work. When booking the job we specifically requested that they clean out our fireplace/mantel. The crew arrived on time and the cleaners did a fairly good job except they did not touch the fireplace/mantel.

We then received an invoice for over $500. When we called to question why the significant increase, the owner recalled the conversaiton but denied ever quoting the original price. He then offered to send the cleaners back to clean the fireplace. In the end, we agreed to forego the fireplace cleaning and settle on a reduced amount to end the dispute. Overall, this was a very bad experience and we will not use A Shore Maid for any further work.

I should have paid attention to the reviews. Very disappointed with their service for the 2018 summer season. No "Eyes and Ears" for any damage or missing item for our weekly summer rental. There one time spring cleaning was also a disappointment. Very Disorganized office staff.

This company is so disorganized. They have, two times now, come to my house to clean when I didn't order them. In fact I didn't know who they were. The first time I was actually there and we determined he had the right house number but the wrong street! Today I got a call from my regular cleaning service who had arrived only to find another cleaning service there cleaning!

It was A Shore Maid AGAIN! Today is the second time they neglected to look at the street they were on. I called the owner of A Shore Maid and he said that this kind of thing happens all of the time. Good Lord!

I used A Shore Maid in June 2014. The crew arrived on time and the cleaners did a fairly good job. However one person accidentally knocked down a picture in my powder room which broke the porcelain towel bar. I was told by the crew leader to call the owner. I called the owner but did not receive a return call that day or several days thereafter. All payments must be done by credit card so I was charged for the cleaning despite the breakage - actually overcharged by $12.

That is where the problems start. Firstly the owner overcharged me. Secondly he did not return my numerous calls about the breakage and the $12 overcharge for the services.and did not credit my card for replacement of the towel bar, although I sent him a receipt for the replacement. I called several times, we missed each other's calls once and then he never called back.

I contested the charge with my credit card company, Barclay Bank, but was told that they deal with breakage issues and said I had to deal directly with the merchant. Barclay Bank did credit me $12 for the over charge but not the $40 it cost me to replace the towel bar. I obviously switched to using a different cleaning service.

Recently 100 dollars in 20 dollar bills went missing from my house the day the shore maids came by to clean. The owner of the company, Richie, told me he would ask his staff about it and get to the bottom of it. After ignoring my calls repeatedly he finally called me back almost a week later. He told me that what was probably happening was that someone was waiting for the maids to come by my house and then leave, and then come into my house and steal items and money (this is not the first time something has gone missing while his employees were on property) then leave, all to make it look like his employees had done it.

When I said that this was an unacceptable explanation he told me the way he would resolve the issue is for me to stop using his service and just, "move on." We had been using his service for over 2 years, this is a company that does not seem to care about or want their customers and if I were looking for a cleaning service I would certainly look elsewhere as theft and apathetic management seem to be prevalent with this service.

Great service - very pleased with the owner Rich and his staff. Very professional, polite, and attentive to specific needs. If you are looking for a cleaning service in the area - this service is a great choice!