Fibercare technicians are Certified Textile Cleaners and have undergone extensive training and testing to achieve this status. We remove spots other companies can't. Our continuing education is important to maintain the quality of services that we offer. When working with carpets, we first identify the fiber type and test it for color-fastness and "cleanability."
Spot removal may look easy, but it requires a knowledge of chemistry and carpet construction. At Fibercare customer service is everything. We take the time to do the job right and cater to our customers needs.
Spot removal may look easy, but it requires a knowledge of chemistry and carpet construction. At Fibercare customer service is everything. We take the time to do the job right and cater to our customers needs.
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We are an IICRC (Institute of Inspection, Cleaning, & Restoration Certification) certified firm which means that all technicians are required to take classes throughout the year and pass required tests. John Schremser is an IICRC Master Textile Cleaner and an International Certification Registry (ICR) Certified Carpet Inspector.
While soil removal is the main objective of carpet cleaning, that objective can be achieved using a variety of cleaning methods. We carefully assess and consider several factors including use, condition, type of carpet and level of soiling. Every carpet has unique characteristics so each cleaning project should be carefully evaluated to achieve the best outcome.
At Fibercare we specialize in oriental rug cleaning including wool, silk and hand knotted rugs. We have had the privilege of working on many family heirlooms and heritage rugs, including a beautiful rug for the white house! Rug fibers are very different from those found in residential and commercial broadloom carpet.
When routine cleaning is no longer giving you the desired results, it is an indication that more aggressive procedures are needed. Periodic professional cleanings are usually less expensive than restoration while providing excellent results. The key is prevention maintenance: schedule a professional cleaning for your floor before it needs full restoration.
Reviews (15)
J. Hey
Jun 18, 2022
In 30+ years of personal cleanliness with keeping home carpets and car interior pristine; no other company has ever performed like this one. I've given their name out to many friends whom also were very happy with their service, and Fibercare in Grandville sent me a real check (paper) which I never expected. I wish Fibercare was in Florida (where I live now) and in California (where my kids live now) and in Ohio (where my Dad and siblings are) BECAUSE they're the very best: miracles of removing stains that you'd never thought would come out.
K.
Jan 24, 2022
Impressed with the great service! Fibercare was recommended by a friend, since I was sick of using the chain service companies. They showed up on time, spent a great deal of time on each couch, and then treated it with a stain resistant treatment. The price for two full size sofas plus treatment, and the gentleman worked on both from 9:30 to 1pm, it was worth every penny. The sofa that is 10 years old, looks brand new.
Lydia S.
Dec 22, 2021
I've been having Fibercare come to my home for years. They are incredible! From customer service, communication, quality of work, carefulness and professionalism, patience and kindness, creatively solving some problems, most cost effective solutions, input on how to resolve a mildew issue under our exercise mats, what kind of carpet to get at a new home, etc.
I can seriously not say enough about Fibercare and tell all my friends and family about how amazing they are as well! We will be hiring them for years to come! They are hands down the best I've ever dealt with!
I can seriously not say enough about Fibercare and tell all my friends and family about how amazing they are as well! We will be hiring them for years to come! They are hands down the best I've ever dealt with!
Jv
Aug 29, 2021
Our basement flooded this summer due to a broken sump pump. Rachel was so kind & reassuring us with advice on how to handle the situation immediately and got a crew out to help us clean, dry basement, & replace the padding. John checked our basement almost every day for 2 weeks, monitoring humidity levels, drying, mold etc. He took care of our basement as if it were his own.
They've since cleaned the basement & our upstairs carpets and did a fantastic job cleaning & spit treating. We've hired several national & local chains before and NONE took the time as Fibercare did. We are happy to provide 5 stars & become their loyal customers!
They've since cleaned the basement & our upstairs carpets and did a fantastic job cleaning & spit treating. We've hired several national & local chains before and NONE took the time as Fibercare did. We are happy to provide 5 stars & become their loyal customers!
Myca Verwys
Jul 14, 2021
Deb E.
Jul 09, 2021
I had been cleaning my own carpets after disappointing results from one of the well known and widely advertised cleaners. Luckily I found Fibercare who do an amazing deep steam clean with attention to details. Andrew also had to stretch carpet in a few rooms, and the results were like-new! Highly recommended!
Mike Klooster
Jun 22, 2021
David Edgar
Jun 21, 2021
We are so glad we were referred to Fibercare, instead of using one the more advertised carpet cleaners. Andrew had a big challenge, as we needed many carpets stretched to remove large 'wrinkles' as well as having multiple stains. The results are close to miraculous! Many thanks for the conscientious and detailed work. Services: Carpet cleaning, Pet stain and odour removal
Stephanie McNamara
Feb 08, 2021
I have used Fibercare for many years they are prompt and thorough and professional. I have and will continue to recommend them. They are a locally owned family business always striving to give exceptional care and to provide thorough satisfaction. Excellent business, excellent family! Services: Carpet cleaning, Area rug cleaning, Upholstery cleaning, Pet stain and odour removal
Lindel H.
Dec 02, 2020
I cannot say enough about this company. Our son was visiting with his puppy for Thanksgiving and we woke up the day before the holiday to diarrhea ALL over our house. I called Fibercare right away and John was able to come to our rescue within a couple of hours. He was able to remove every single stain on regular carpet, wool rugs and synthetic rugs.truly a miracle!
I have been using Fibercare for many years and John and Andrew are always so professional and kind. They take such pride in their work and it shows! Please give them a call. You will not regret it.
I have been using Fibercare for many years and John and Andrew are always so professional and kind. They take such pride in their work and it shows! Please give them a call. You will not regret it.
Tom J.
Jul 08, 2020
Jason Grubbs
May 02, 2019
Molly K.
Feb 16, 2019
Wende Cook
Jun 01, 2018
Fibercare came out to clean our couch and loveseat upholstery. They did an okay job. Most the stains did not come out and can still be seen slightly. Maybe that's normal, I don't know. This is the first time we tried Fibercare. They completely forgot to move a cushion and did not clean the top part of one of them. My husband asked them to come out to finish the job, and the woman said "we're not coming out again" and "we didn't charge you enough the first time" and that they came out to do a "light cleaning".
Why on earth would we pay to have our upholstery lightly cleaned only? We want the furniture cleaned thoroughly the first time. Unethical business practice, I would say. This is the first time and this is the last time using Fibercare.
Why on earth would we pay to have our upholstery lightly cleaned only? We want the furniture cleaned thoroughly the first time. Unethical business practice, I would say. This is the first time and this is the last time using Fibercare.
Jill Carpenter
Nov 30, 2017
They were able to perfectly match the colors on my wool rug in order to repair holes made by my child. cannot even tell where the damage was. They cleaned it beautifully, no chemical odors present, no airing needed. They pick up and deliver large rugs. Very knowledgable. They send out coupons about twice a year that help reduce the cost--meaning they don't send coupons that can only be used if you are spending hundreds or thousands.