24-7 Restoration

We were really impressed with Forest and his team. They were extremely thorough, took care of everything in professional way, put our minds at ease and the communication throughout was excellent. Highly recommend them! Service: Water damage-related cleanup & repair

I was extremely pleased with the service the Company provided me. They arrived at my home promptly and began removing the water and drying the carpet. They always arrived on time and did an excellent job of communicating with me through the whole process. I highly recommend the Company. Bill Walker Service: Water damage-related cleanup & repair

Had an entirely great experience with 24/7 after upstairs tub began leaking into downstairs bathroom. After demo to get to the pipes, it was determined that the main 'poop shoot' was also spilling filth behind the wall, we just didn't know it! Yuck! 24/7 was recommended to me by my awesome plumber, and they did a fantastic job. Kudo's to Mike (owner) for being so involved and detail oriented. Highly recommend!

24-7 has done a great job with all mitigations we encounter as a property management company. They have been extremely helpful and resourceful during the Marshall Fire that Louisville and Superior, CO have been dealing with as well! Services: Water damage-related cleanup & repair, Fire damage cleanup & repair, Sewage cleanup

I am a local property manager and was referred to Forest at 24/7 last year when one of the home I manage had a mold and asbestos issue. I was referred to them by a plumber that we also work with who sings their praises. Our tenants were super worried, needless to say, but 24/7 got out there immediately and sealed off the area for safety, and arranged treatment and repair to the home.

I knew our tenants were in good hands. Recently, with the fires in Louisville and Superior, I reached out to 24/7 becasue there were a few homes that have some exterior and smoke damage and we needed some assessment from professionals. Forest offered to inspection the homes for us completely free of charge and the inspection report we received included photos and suggestions on repairs for items that we would not have even thought to look into. 24/7 is a top notch organization and I would recommend them to anyone in need of restoration or mitigation and I know they will take great care of your home.

They are the first restoration company that we call if we have mitigation, or restoration issues in our managed homes. We can always count on the team at 24/7 to be competent and super responsive.

I am ever impressed with the care, attention and thoroughness of the 24/7 team. Dylan, Forest, Lewis, Brian, Martine, everyone all had a seamless consistency, kindness, and patience for addressing questions. They communicated directly to my insurance company (who also thinks highly of them). I received an update nightly of the work that has been done. I would receive a call every morning as to when they would be coming in that day. I absolutely recommend them for any of their services.

Basement flooded again and i was dreading calling a restoration company because i've only had horrible experiences in the past. My mom recommended 24/7 Restoration and i'm so glad she did. Everyone has been incredibly polite, prompt, and has done a good job. My main contact has been with Dale Schwartz and he is fantastic at what he does. He's made sure i'm aware and informed of what's going on, (without talking down to me) answered every question i had with great confidence, been very respectful of my home, and he's just been a real pleasure to deal with. He couldn't do anything to improve his customer service in my opinion. He really is that good.

Had a great experience with these guys. I had bad leak from the fridge water line at my rental that ruined the kitchen floor and walls. Forrest walked me through the process of filing a claim and getting things back into rentable condition. The guys showed up right away and went to work. They kept me updated daily, but it was largely a hands off process. 247 took something that was a giant disaster and solved it for me. I especially appreciated Forrests calm demeanor and professionalism. Great guy.

The plumbing behind our shower wall malfunctioned and damaged multiple levels of drywall, our bathroom almost entirely, and ruined our basement flooring. 24/7 Restoration was at the house within an hour and did an excellent job. The job was done beyond satisfactory, they communicated daily in detail, and helped coordinate next steps with the rebuild contractor.

I will keep this company in my phone in case something else comes up because they are the only company I will work with moving forward. Forest was my main point of contact and he was excellent to work with. Highly, highly recommend.

We had 6 men and 3 trucks of equipment within 1 hour of calling them on a Sunday. We had a supply line to a toilet burst. They tested for water damage in flooring, ceiling and walls. Their demolition team removed damaged flooring and ceiling. They were successful in drying the interior of the walls with forced hot air using tubes inserted through the baseboard.

The contents of 2 bedrooms were moved out into a storage container. 24-7 was back daily checking on progress for about a week. Louis and Erik provided a summary of each day's work. Coordination with our insurance adjustor was also done by 24/7. Extremely professional. They truly deserve 100% of 5 stars. plus some.

For the most part they were great. Came same day which was a big deal and totally awesome. Checked in with us almost everyday. Aside from one day of no communication (I had to call them) and the fact that a random nail was left on the ground (concerning because I have a 1 yr old) they did a good job. I would use them again myself and/or recommend them to others

This company keeps on impressing me. They are mitigating after a clogged sewer spewed disgusting water over the entire 1st floor. They do work 24/7: they physically come over daily to check on the drying process. Each process of this project, has a different crew. all are knowledgable, conscientious and kind. I feel that I am in good hands, and do not need to look over shoulders. I will always recommend 24-7 for mitigation.

Steve from 24/7 is a joke. I hired these guys to clean up our crawl space after having some plumbing issues. The workers did a great job cleaning and drying everything out, and were always polite to me. When they were done, they removed the brown paper they put on the floor, which was taped around the edges with blue tape. The tape ripped some of the finish off our hardwood floor in several places and looks horrible.

There are two noticeable lines where the majority of the paper was taped down. The guy who pulled the paper up acknowledged it, and said Steve would contact me and take care of it. A month later I get a call from Steve and find out they not only didn't finish the job in the crawl space, but that it was my fault that the tape ruined the finish on our floor.

I explained to him that I didn't ask them to put tape on the floor, and that I shouldn't have to pay to get it fixed because it was their fault. He tried to convince me to get our homeowners insurance to pay for it because he said it was part of the cleanup, which isn't true- and I'm pretty sure that's insurance fraud. So I told him I wasn't doing that and that they should take care of it.

He said, " blue tape doesn't do that." I explained that it did and that his own worker saw the tape pull the finish up, and wrote it in his notes. He agreed that it happened, but said it shouldn't have and once again blamed me for it. He said something must be wrong with our floor. There wasn't anything wrong with our floor until these guys came in and messed it up!

When they came back to finish the job they never attempted to fix my floor. Steve even had them charge me an extra fee noted as "wood floor covering", which was literally the worker throwing a dirty drop cloth on my living room floor. I was charged $73.32 to have a dirty sheet put down, just out of spite. It was an incredibly childish thing to do- all because I complained that they ruined our hardwood floor, which anyone would complain about! Use any other company. I guarantee they'll be more mature than Steve.

Dylan is the BEST! He would call every morning to let me know an ETA of when they were coming that day, sent a follow-up email with more info on the work that they did at the end of the day, and was super helpful throughout the entire process. Having water damage sucks, but Dylan and his team (and Forest, the field supervisor) made the process easy through their beyond-expectations responsiveness and high quality work. I cannot express my thanks enough for the work they did!

Excellent company. From the moment we called them they provided top tier service and you could not ask for a more reliable and honest company. We will definitely use them again.

Good drying out, Poor Reconstruction. I really wanted to like 24-7 restoration. I had a whole house flood due to a malfunctioning toilet. They were prompt at coming out. The clean up crew was nice too. The drying out phase went efficiently and they communicated wonderfully. But then came the reconstruction. Steve, the reconstruction manager, seem more interested in getting the job done quickly rather than doing the job right.

I had to project manage this myself as Steve was focused on other jobs, not checking up on his crew, and most importantly not communicating effectively with me. I emailed the company a number of times with the owner, Michael, copied in expressing my frustration that I had to manage the project and the number of errors occurring. Michael never bothered reaching out to me.

I had to have Steve and his crew return multiple times to complete holes that were not filled, ceiling that was improperly done, paint that was not done with edging, and more. I still get upset when I walk on my still stained carpet (from the drying out/reconstruction) with lumps in it. 2 stars for Reconstruction and 4/5 stars for drying out. I would not recommend the reconstruction side. I would recommend the drying out only.

Twice now, these guys have come to our house and absolutely saved us from ruin. The first time, we were on vacation in Italy, and they were able to come on a Sunday and save most of our stuff, as well as our house, from a broken toilet fixture that flooded two floors of our house! The second time was much more minor, but they came by in the middle of the evening, and got EVERYTHING taken care of!

Not every detail has been perfect, but everything that has gone awry, they have bent over backward to make right. Which, to my mind, is the best part. Thank you SO MUCH to Forrest and the guys at 24/7! You guys are the best!

I can't recommend 24-7 high enough. They helped repair several of our rooms after a flood in our house, and turned a terrible situation into a genuine pleasure. Their work was incredible, they really went out of their way to make everything look pristine. Additionally, they were so friendly and a pure joy to work with. They exceeded all of our expectations by miles.

It is so rare to find companies that go above and beyond and we were so thankful. Dale was one of the nicest guys we've ever met and we'd hire him and 24-7 again in a heartbeat.

Came home from vacation to water in the basement from a hail storm. 24/7 was able to come out and start the drying out process within a couple of hours. When it was dry, the restoration team came and re-installed the baseboards and carpet. They did a great job.

Mike came out the day I called, and I was in a time crunch. I hired Mike and they began work the next day. I had a sewer line crack and leaked into the walls. They removed all the affected materials and then began the water damage mitigation. Great job. The crews were professional, did what they said they would do and communicated throughout. I would highly recommend.

24-7 Restoration was a remarkable company to work with. We had a water-main break in our foundation and had severe water damage to our basement and crawl space. We originally used a different company as recommended by my insurance provider. The first company was not able to dry our basement effectively. A few weeks later a musty smell developed in our basement.

I called 24-7 to have the crawl space checked out and a crew was at my home the same day. They found mold growing as a result of the failed dry-out from the first company. The 24-7 crew removed the mold and did a full dry-out of our basement. They were extremely professional and the work was top notch. I regret not going with 24-7 the first time. I highly recommend 24-7 restoration to anyone looking for a reliable, professional, and quality restoration service.

Great company! Very professional and friendly. They arrive quickly and get the job done as it should be done. We've used them three times now in two different houses and would highly recommend 24/7! It's great to know damage is dried up and treated for mold so there's no problems down the road. THANK YOU!

I called them to assess mold damage to a room in a rental house that I owned. it has been a busy time due to all the rain and I had trouble with companies returning my phone calls. they answered right away. Dave Mahoney was prompt and courteous. he offered suggestions and alternatives. he also did not charge me for coming out to give me the estimate whereas other companies wanted to change $350 just to assess. I deeply appreciated his recommendations. I would certainly use them in the future.