The Cornell Laundry and Mall DryCleaner are open and ready to serve your dry cleaning and laundry needs. The Mall Dry Cleaner has earned an unrivaled reputation for fabric care excellence in Central New York State and has been a family owned and operated business since 1970. The Mall Dry Cleaners is located in the Triphammer Shopping Center and has a pick up and drop off locations in downtown Ithaca at the Cornell Laundry at 527 West State Street and at Wegmans at 500 South Meadow Street.
Services
Our quality is impeccable, our state-of-the-art equipment makes shirts and blouses look like new, cleaned and gently pressed, no marks, no creases. Your shirts and blouses are finished with either No starch or starch and packaged either on hangers or folded and placed in a shirt box. Lab coats, doctor coats, and chef coats are pre-treated, washed, rinsed, and pressed wet, using high pressure to produce that fine, crisp finish.
The Mall Dry Cleaner employs the simplest and safest dry cleaning processes available. Your dry cleaning is done on-premises by trained, certified operators and returned to you with more vibrant colors and a pleasing, soft feel. Considering the investment you make in your clothes, the quality of your dry cleaning is of great interest.
The Mall Dry Cleaner's experienced, highly skilled seamstress expertly repairs and alters just about any type of garment. Our seamstress handles everything from applying patches on uniforms to alterations of prom dresses or evening gowns. If you need pants shortened, skirts taken in, dresses altered we are your solution.
The Mall Dry Cleaner restores each knitted item to its desired shape by repeatedly steaming, adjusting, and cooling the garment until the shape is locked into the knit. All knits distort with both wearing and cleaning and should be blocked by an experienced Mall Dry Cleaner blocker after each cleaning.
Reviews (11)
Melissa Grey
Feb 19, 2021
Convenient location and friendly service. I read some of the older reviews and I think that the customer service was clearly lacking a few years ago and agree that there were some customer facing workers who clearly hated their job. However, there have been big improvements since then. The quality has always been good. The service reliable. I've patronized this business for over 15 years and plan to continue. I know COVID has been difficult and needs have changed. The hours during COVID have been reduced so make sure to check.
Hannah Van Bergen
Nov 09, 2020
My money was stolen. The woman working the counter let me pre-pay cash up front, and when I went to pick up my item they had no record of my payment and I had to pay again. The woman even claimed that she was not working the day I dropped off my item, when I clearly remember that she handled my transaction. Not only did she lie to my face, but it is most likely that she pocketed the money for herself. I would be willing to speak about my experience, please provide a number or email that I can best reach someone at. Thank you.
Felix L.
Oct 07, 2019
Super secret prices. Not only they are super expensive you can't even find out the cost. The receipt doesn't have breakdowns. After getting your stuff dry cleaned twice, you can afford a new garment they are so expensive. In Ithaca business like this exists whereas in any other location they'd be out of businesses with these prices and practices.
Ryan Flanagan
Jun 14, 2019
Zachary Kaan
May 07, 2019
James Patterson
Jun 12, 2018
Casey Howard
Jan 29, 2018
Matthew Prokosch
Aug 06, 2017
I've patronized the Mall Cleaners for two years and I've finally hit the last straw. In those two years, I have received egregious customer service. When you walk in, you are greeted with a grimace and contempt. They have ruined two dress shirts and almost ruined a cashmere sport coat (another dry cleaner in Utica saved it). I've brought mildly stained shirts to them that they claimed they could not remove (I believe they never tried) and then brought that same shirt to another dry cleaner who said "no problem." Indeed, it wasn't a problem. Avoid. Avoid. Avoid.
G. P.
Oct 11, 2016
SO RUDE! It's my very FIRST review of any kinds but I have to write it now. I never thought about writing my first review with this word. I have lived in U.S. for few decades but never have been treated this badly. I felt like I was a criminal being asked my name. Please DO NOT even walk into this place if you don't want to ruin your day.
I went back to talk to the owner but there was no response for their terrible service. I know I'm not reviewing their dry cleaning service but I already know that it won't be good at all.
I went back to talk to the owner but there was no response for their terrible service. I know I'm not reviewing their dry cleaning service but I already know that it won't be good at all.
Al I.
Aug 31, 2016
Eugene K.
Oct 18, 2011
Terrible service. rude employees. clothes covered in animal (?) hair after "cleaning". clothes returned with NEW STAINS after "cleaning". simple stains declared impossible to remove without even trying. crooked creases. pants only halfway pressed. unreasonably expensive. my family has been in the dry cleaning business for nearly two decades. i know a good dry cleaning job when i see one - and i know what it looks like when people don't care and just rush a garment through the process without any concern for the final product. i know the difference between a stain that can or can't be removed, and i know when a place takes any time at all to try and actually clean something. i've given the mall dry cleaners three chances to do my suits and shirts even halfway decently. as far as i'm concerned, they've completely struck out. i would not recommend that you give them a chance.
