Unlike other carpet cleaning companies, Genesis will not skip the essential steps necessary to maintain your home and/or office's health filter - your carpet. If your carpet cleaner is not performing ALL of the following essential steps YOU ARE NOT GETTING WHAT YOU PAID FOR. Your carpet may not be as clean as it should be and may become re-soiled much sooner than it should. The founder of Genesis Carpet Cleaning has developed the company with the same ethics and values that were so vital to his success in the medical industry for over 25 years.
Services
The founder of Genesis Carpet Cleaning has developed the company with the same ethics and values that were so vital to his success in the medical industry for over 25 years. The trouble with so many services and businesses today is that they really don't seem to be concerned with your individual needs.
At Genesis, we take water damage restoration seriously. Over the years, Genesis has become a household name in the Mckinney Texas and all surrounding areas in regards to water damage restoration along with a variety of services we offer. We're also proud to say we have a fully IICRC Certified Technician with countless years of experience in several facets of cleaning. Whether it's a simple carpet cleaning or a full water damage restoration job, we make sure the customer is totally satisfied with the job completed.
Level of service was "Excellent". Quality of work was "Great, our carpets look like brand new again, no old spots have surfaced again!" The most important things that Genesis did was worked very hard, and in a timely manner. My carpets are almost 10 years old, but after being cleaned, they looked and smelled like new.
Reviews (20)
J. Livingston
Jun 05, 2022
Mark Campbell
Feb 25, 2022
Tiffany Daffron
Feb 18, 2022
The carpet in my house is 15 years old and has flooded 3 times, but replacing it is not an option at this time. They were super stinky and unsanitary. Sean came and worked miracles! Not only is the odor gone, but you can see the original color of the carpet! Sean went above and beyond to help me. Not only is he a knowledgeable, skilled professional, but he is a wonderful person. I will only use Genesis Carpet Cleaning from now on.
Scrappingjan Parker
Nov 21, 2021
Bushra A.
Nov 05, 2021
Rochelle Higbie
Oct 14, 2021
Dale the owner did an amazing job on cleaning our bedroom carpets and the stairs of our home we were moving out of. He was on time, organized, friendly and truly cares about his customers and handling there specific needs. We had a small spot reappear after a few days of the carpet drying and when I contacted him he went over the same day and took care of it.
It is not uncommon after a deep clean for this to happen because it basically had pulled an old pet stain to the service so it was treated right away and looks great. He had explained in advance that this was a possibility and if it happened just to give him a call. I plan to hire him again to help keep our new home maintained as needed. He's truly a great man!
It is not uncommon after a deep clean for this to happen because it basically had pulled an old pet stain to the service so it was treated right away and looks great. He had explained in advance that this was a possibility and if it happened just to give him a call. I plan to hire him again to help keep our new home maintained as needed. He's truly a great man!
Brianne Nicole
Jun 18, 2021
Genesis Carpet Cleaning went above and beyond to accommodate our needs! The service was professional and efficient. They were able to remove our pet stains and get our white area rug looking clean and refreshed. We will definitely be using their services again in the future! My husband and I are happy to support and recommend this local, family-owned business.
Angie Sawyer
Apr 15, 2021
I used Genesis for the first time to clean my upholstery. Tanner did a fantastic job! He was courteous, on time and explained in detail all that needed to be done. Very professional! Absolutely Yes will I call Genesis again for my upholstery needs. Next will do carpet. Thank you! Service: Upholstery cleaning
Christie Abraham
Jun 10, 2020
We are a repeat customer of Genesis Carpet Cleaning and so impressed with their work each time! Always prompt, efficient and thorough. LOVE the ease of online scheduling. This time when they arrived I asked if they had time to do an additional room and hallway and so grateful that they did with no problems. We have had carpet and upholstery cleaning and highly recommend!
Robdx
Apr 21, 2020
Rob C.
Apr 21, 2020
I heard a lot about Genesis Carpet cleaning and decided to book to have some of my rooms done. I went through the online store and it was easy to use and well priced. I expected to get my money's worth and I did. And then some! I must say it was one of the best experiences from a carpet cleaning perspective I've had. Not only were they on time, they were courteous knowledgeable and caring through the entire process.
They far and away went above and beyond my expectations and the extra mile to make sure things were done the right way. Support local businesses and support Genesis Carpet Cleaning.
They far and away went above and beyond my expectations and the extra mile to make sure things were done the right way. Support local businesses and support Genesis Carpet Cleaning.
Kelsey C.
May 22, 2018
Beth P.
May 15, 2018
Caterina S.
Jul 27, 2017
AMAZING! Moving to Dallas from Chicago with a toddler to a home with pet urinated carpets, we knew we had to get our carpets cleaned asap! I called around for quotes and was priced $300-$500 for our entire 2nd floor. Some companies wanted to charge pet stain treatment PER ROOM! I found Genesis and was intitially a little skeptical of buying and scheduling a carpet cleaning service online without speaking to anyone. Well, we gave it a go. Paid under $250 for our whole upstairs for clean, sanitize and pet stain.
The guys showed up early, with smiles and a readiness to work. After seeing our bonus room was filled with boxes, and it didn't make sense to clean at the time.the guys were completely willing to exchange our bonus room for dining/living room combo for an even swap. No upsell, and they even did extra than what I had purchased. Not to mention, they also gave me many home referrals such as contractor and handy man. In the end, my white carpet couldn't be cleaner, my house couldn't smell nicer and my carpets were dry that evening. Can't wait to use these guys again.
The guys showed up early, with smiles and a readiness to work. After seeing our bonus room was filled with boxes, and it didn't make sense to clean at the time.the guys were completely willing to exchange our bonus room for dining/living room combo for an even swap. No upsell, and they even did extra than what I had purchased. Not to mention, they also gave me many home referrals such as contractor and handy man. In the end, my white carpet couldn't be cleaner, my house couldn't smell nicer and my carpets were dry that evening. Can't wait to use these guys again.
E.-Scott G.
Oct 29, 2016
Had nothing but raving greatness about this awesome company!. He's local in Mckinney and didn't have to wait for him coming from Dallas. Richard called me to ask and come over 30 minutes early. Yes please! They were in and out in less than 45 minutes and sparkled my carpets. My allergies have calmed down at home since the cleaning. I liked the most that I was able to use the straightforward a-la-cart options to meet the $84 minimum while ordering online and able to pay online too.
Once at my house there was no pressure of haggling and harassing for up-selling his business as former carpet cleaners has done to me. A must recommend for your carpet cleaning. Thank you!
Once at my house there was no pressure of haggling and harassing for up-selling his business as former carpet cleaners has done to me. A must recommend for your carpet cleaning. Thank you!
Erica L.
Jun 28, 2016
I had a great experience with this carpet cleaning company! They arrived right on time and got started, and within an hour and a half they were done. I had four rooms cleaned, with a pet treatment, and my carpets look and smell like new even though I waited three years to get them cleaned. I also liked the booking system--I paid online and chose my time slot, and then the business sent me a Google invite to accept and a follow-up reminder as well.
And as an added bonus, Gensis was considerably less expensive than the other companies I considered. I will definitely use them again when it comes time to clean my carpets. They were also very friendly!
And as an added bonus, Gensis was considerably less expensive than the other companies I considered. I will definitely use them again when it comes time to clean my carpets. They were also very friendly!
Adam T.
May 18, 2016
Danie M.
May 04, 2015
Great experience, we prepaid online and got all of our carpeted areas for under $100 dollars. No pop up additional charges. They showed up on time, which after having contractors constantly showing up late over the past few weeks, that was refreshing! The carpets looked great after they were done. Richard was professional and courteous. We will refer them to others for sure!
Natasha C.
Feb 08, 2013
We had a leak from an outside faucet that flooded a bedroom. I called Richard, (who came recommended from another carpet cleaning company) at 4:30 pm and he rushed over to assess the situation. It turns out that he brought good news too! Our walls, baseboards were not water damaged and having to pull the carpet back to run fans, is all that was needed to encourage the drying process. It is so refreshing to know that honest, attentive and knowledgable companies still exist.
Cynthia W.
Nov 02, 2012
I am SO using these guys again! Richard and his dad (also named Richard) did an excellent job on our carpets and sectional. We have two big dogs, and they really spent the time to spot treat and go over all the problem areas, and were diligent about getting to all the hair and grime. Will definitely use them again, and without hesitation will refer my friends/family to them when they need their carpets cleaned, too.
I get so excited when I find a reliable, friendly, professional company who does an excellent job at what they do (which is harder and harder to come by these days). So when I come across a really good one like this, I want to shout it from the rooftops! :) Seriously, though, they were great, and their prices are totally reasonable and far less than the "big guys" like Dalworth, Stanley, etc. Thanks Genesis. My house looks so pretty now!
I get so excited when I find a reliable, friendly, professional company who does an excellent job at what they do (which is harder and harder to come by these days). So when I come across a really good one like this, I want to shout it from the rooftops! :) Seriously, though, they were great, and their prices are totally reasonable and far less than the "big guys" like Dalworth, Stanley, etc. Thanks Genesis. My house looks so pretty now!