As America's oldest continually operating rug cleaning company, Adams & Swett understands that quality cleaning and superior service are most important. This can only be achieved through in-plant cleaning. We'll pick up your rugs at your home, clean and restore them by hand, and return them within one week.Adams & Swett also offers 20% off cleaning for cash and carry (our staff will unload and load your rug(s) to and from your car). Over the past 162 years, Adams & Swett has become known for its courteous staff, technical knowledge, and outstanding service.
Services
Adams & Swett specializes in fine Oriental rug repair, reweaving, fraying/overcasting and re-fringing. We offer free estimates. We also have on staff a full-time expert rug appraiser who will provide a verbal or written appraisal. Moths ruin rugs! Keep insects away from your rug and avoid expensive repairs with this environmentally-friendly product.
Reviews (4)
Loretta L.
Dec 24, 2021
I have used Adams & Swett for years to get my oriental carpets cleaned. My parents used them for decades before I did! They know rugs. The service is always consistent and dependable. The new location in Quincy is not as convenient for me as the past location on Mass Ave. But it is much safer. There's a discount if you drop off and pick up yourself, but no need to.
They will gladly do that for you! *I am updating my review after trying their new location a second time. I don't know how they cleaned my rugs, or if they shared a wash with some industrial rugs, or something like that, but many months later when I unwrapped them for winter installation they were dirtier than when I dropped them off in the spring.
They appeared to have been processed, but my vacuum brought out a ton of gray dust. I'm done with them and now use another company with a Needham office and drop off location in Weymouth.
They will gladly do that for you! *I am updating my review after trying their new location a second time. I don't know how they cleaned my rugs, or if they shared a wash with some industrial rugs, or something like that, but many months later when I unwrapped them for winter installation they were dirtier than when I dropped them off in the spring.
They appeared to have been processed, but my vacuum brought out a ton of gray dust. I'm done with them and now use another company with a Needham office and drop off location in Weymouth.
Melanie Sokol
Mar 23, 2021
I had a terrible experience with Adams and Swett, and was reminded of it this morning, when I received a reminder from them to clean my rugs. They ruined my beautiful over-dyed teal rug, from Bloomingdales. It came back faded, discolored, and streaked with yellow. They would take no responsibility for it, except for offering me a $100 refund (I spent $7,000 on sale for the rug), which I was too stunned to even accept.
I wasn't permitted to speak to anyone other than the receptionist, and they refused to come and look at the damage they did. It has been 2 years since, but the rug that brought me such joy, just aggravates me now. I do not recommend that you trust your good quality rugs to them.
I wasn't permitted to speak to anyone other than the receptionist, and they refused to come and look at the damage they did. It has been 2 years since, but the rug that brought me such joy, just aggravates me now. I do not recommend that you trust your good quality rugs to them.
Edith Bowers
Mar 14, 2019
I had an accidental spill shortly before my Open House, and the people at Adams and Swett were so helpful! They picked up the rug, did a rush cleaning job, and had it back in place literally hours before the doors were opened. Drivers showed up when they promised. Thanks Diane for making it happen, Edie
K. L.
Oct 13, 2016
I had not used them before. They did a great job and with a minimal fee dropped off the rug at my house. I would use them again and again and recommend them to anyone. My only negative was they told the person who dropped my rug off that if I were an existing customer they had a special and would have picked up and dropped off my rug for free. But, when I called for delivery I was charged.
