COIT Services

Coit cleaned my ceramic tile and grout today and oh my gosh it almost looks new again. Unfortunately they were not able to seal it (through no fault of theirs) but it cleaned up extremely well and I couldn't be happier. They were on time, extremely professional and very affordable. I will definitely use them again. Service: Flooring

We have used COIT for years and have always been very happy with them. Customer service is top notch with Liz. In the past, attention to detail and cleaning has been the best. They came out this past week, and it was a different person than we normally have. They (he had a sales rep with him) were nice, but he was supposed to call on his way here, and did not, he just showed up.

Normally may not be an issue, but I work at home, and needed to make sure I was available. Well, I wasn't, and he just plops down on the couch to wait for me, not even asking my husband if ok to sit. The attention to detail wasn't as normally is. When he was spraying, didn't care where it went. Sprayed more on my end tables in the living room and the blinds I think than the couch.

He cleaned the carpet fine, however if something was in way, or something we forgot to move, he cleaned around it rather than pick it up, i.e. waste basket as 1 example. This is only reason they get a 4 instead of a 5. I know for future cleanings what to watch out for. I will call them again, as we have always had great results. They also did our air ducts this past summer, and did a great job.

They came and took my rug and they brought it back after a couple weeks it smelled the same the stains were still there including coffee stains which I expected to come out I contacted them a woman called me when I was shopping and I told her I couldn't talk then I had my two children with me and my hands full and she said a manager would call me back no one ever did I don't believe they cleaned my rug. Will not use this company again

We had to call Coit for an emergency cleaning, and Chris was beyond helpful, extremely friendly, and reassured us that his crew would get our issue taken care of. We called Chris for a second time because they were so great the first time! I am glad we found Coit online! Thank you Chris V. for helping us out!

Service was fine but customer service is not part of their business. I was mischarged on my credit card. Fee should have bee $368 for duct cleaning. To my surprise this morning, I had a $504.50 pending charge on my charge. I promptly called Coit, they recognized the error, and proceeded to add the correct amount due to my charge, but failed to remove the incorrect $504 charge. That, I am told will take 2-3 days. So, my charge now has $872 on it.

Manager and customer service says their sorry but can't do anything about it. This is not acceptable in my book. Sorry-I can't recommend this company for anything. They need to take responsibility and fix this ASAP.

I can't say enough positive things about my experience with COIT. I recently purchased a building and in doing upgrades, did not have the budget to re-do the floors in the breakroom. The floors had been neglected for some time (years), and were not only dirty, but dull and stained. They just looked really old. I don't know how they did it, but the team at COIT was able to make these floors look new again.

I could not believe how beautiful and shiny they turned out. It completely changed the look and the feel of the space, so much so that we've decided to keep the floors as is, and not re-do them in the near future. I would absolutely use COIT again, and highly recommend them.

So easy to schedule on line. Follow up communication was good. Cleaning occurred in a timely manor. Mike was friendly and I felt comfortable with him in my home to clean the carpets. I would use Coit again.

Mike did an excellent job cleaning my carpets. He called in the morning to let me know what time he would arrive, and he showed up exactly when he said he would. He was fast, efficient, extremely professional. He left an itemized bill, so I knew exactly what I was paying for before he started and the price was much better than what I have been charged by previous carpet cleaners.

After he was done, he asked me to walk through to ensure I was satisfied with his services. He even went above and beyond by giving me recommendations on how to spot clean my carpets between professional cleanings, as well as certain products to purchase to lengthen the life of my carpets. Never once did I feel like I was being taken advantage of, being a younger female homeowner.

He even called me after he left to inform me that he accidently charged me for a service fee that was already included in the 40% special I had paid for, and proceeded to tell me the correct price that would be charged to my card. Most other companies would have not blinked an eye at overcharging a customer! Great customer service is hard to come by these days, and Mike was the epitome of hard work, professionalism, expertise, and what it means to go above and beyond! I have dealt with other carpet cleaning companies in the past. But now I am a lifelong Coit customer and will ask for Mike until he decides to retire!

Thank you Coit for the ease of scheduling my carpet cleaning appointment to the courteous technician that came out and did the cleaning! My step son is ready to move out (yea!) and he lived in my lower level for 8 years.after several girlfriends and a dog.well, Coit knew exactly what to do and how to get the carpets almost like new. I've had other companies out to clean and none were as great to work with nor did the job like Coit did.perfectly! I'll never go with another carpet cleaning company! Thank you again!