A1 Chimney

Marco showed up on time. I mentioned how the previous sweeps cleaned the chimney. Then he went to work using a different method for cleaning. Hs showed me photos of the various parts of the system and that showed me he'd done a thorough job. Before he left I said I'd see him next year. Service: Chimney cleaning

Had them come out for a basic clean and inspection. They quoted 129 and 99 for each service. Ended up doing a deep clean and charging 700 but they couldn't tell me the difference between a deep clean and a regular. Took less than 30min. Turned out they do not have any standard pricing- don't trust!

I have to say, I shopped around for quotes and availability. Had to leave messages for several places and the prices were outrages. Richard picked up when I called and not only were the prices great they came out the next day. Sawyer was our guy, he was professional thorough and super friendly. Definitely will use them again! Service: Chimney cleaning

I recently had my chimney cleaned and inspected. Although the service person was friendly, there were a few things that were disappointing. 1. The fireplace was cleaned well but the chimney was not. Upon opening the damper, a rather large soot cloud covered my new gas log set, hearth and rug. (Installed 2 days after cleaning.) 2. The cleaning and inspection was far too quick to instill confidence that it was done properly, thoroughly or that I received a service worth $200.

Rather than efficient, it felt rushed. 3. When the service person was doing a verbal breakdown of their findings, it was rushed, a quick flip through iPhone pictures as he packed up. It very much felt rushed to get onto the next job. Again, they were polite but the interaction lacked high level customer service that I was told A1 offered. 4. Please consider asking your service people to not wear cologne/perfume if they're going to be in customers homes.

As a chronic migraine sufferer, I did not have a pleasant day with my home filled with a strong cologne smell the morning of my service. Overall I was not satisfied with the quality or the value for the money.

Great experience from the beginning to the end. Joel did the original inspection. There was a lot more damage to our fireplace than we knew when we bought our house. Joel explained all the options for repairs. We decided to go with a gas fireplace. Jeremy came to do the repairs & measurements. Martin was great on the phone & was a huge help on choosing the right fireplace and guiding me on getting the gas line ran & electrical done.

He communicated with the plumber & electrician to insure everything was installed correctly. Jeremy & Joel both came to install the gas fireplace. They were both very friendly, knowledgeable and professional. Great customer service! I would highly recommend A-1 Professional Home Services

EXCELLENT and PROFESSIONAL service! My Mom and I are so grateful and would not hesitate to contact A-1 Professional Home Services again. We notice again and again what a fantastic job Joel and Austin did. They are polite, kind and professional with an A+ rating. They cleaned our wood stove which needed work and brushed leaves out of our 2-story home gutters.

They warned me when the job got dirty so I could go back into the house (I was actually enjoying watching them work.) They are obviously trained, experienced and technically incredible. I highly recommend this company.

Joel, the technician that serviced my chimney today, is a credit to his business. Prompt, professional, friendly, fast, easy to talk to, and attentive to detail, he was everything you could ask for in the service arena. The manager, Richard, was helpful, prompt an accommodating after my reservation was lost, and honored the quoted price of service and fit me into his tight schedule to make the service happen quickly.

The CSRs working the phones need training in basic customer service, so try and look past that, because the part of the business that matters most, the actual service, was excellent.

Joel came out and quickly assessed the situation in my fireplace. I was very impressed with his professionalism and perfection in his work. He was able to repair the cracks and it looks just beautiful, like brand new! I would recommend A-1 Professional Homes Services to anyone needing this type of service. Janet S. Sacramento

This was our first time using A1 and we will be contacting them again if needed and will refer to friends. Jeremy provided our service today and was extremely professional, explained everything in detail, and cleaned up everything after he was done. We had basic chimney repairs done and our dryer vents cleaned and the cost was reasonable. We highly recommend A1 and Jeremy for any service that they provide.

The technician Joel called to let me know that he'd be here in 20 minutes, and he was on time to the exact moment. He is a very well-mannered person, and I had to tell that how much I appreciate that in a young person. Hardworking, professional, polite, knowledgeable, neat, and clean. He inspected my fireplace, cleaned out the chimney pipe that had extensive creosote build up, and left absolutely no mess behind.

He did a thorough inspection, and notified me of a couple issues that he could fix today, or, call later for help in repairing. He even emailed me pictures of places on the chimney that need to be re-sealed. I was extremely happy with the work done and with Joel himself, as a very polite and professional person.

Called and was able to get an appointment set up quickly during busy season. Joel came out and cleaned our chimney. Super professional and friendly! Found and repaired a crack too to make sure rain didn't leak through. Would absolutely call A1 again. Service: Chimney cleaning

I had A1 Professional Home Services come out to clean our fireplace. Wonderful staff. The office was professional, and Kim got me scheduled quickly. Sawyer was the tech to come out and clean. He did a very thorough job, and he explained everything that he was doing. I will be calling them again next year: Linda