Colonial Floor And Stone Care

They were very professional. The floors look beautiful. He did our Stone floors and I'm so impressed with how they came out. I would highly recommend using their services.

Ray was excellent to work with. He just completed a third project for us and it came out perfect. I would highly recommend them. They actually showed up for the meeting, at the exact time scheduled, gave a fair price, and started and completed the work as scheduled. Not typical of a lot of south Florida vendors. Service: Repair flooring

Complete waste of $6,500. Floors look EXACTLY the same as they did before. VERY sketchy company on top of it. The guy Ray who represents this business (Colonial) also answers the phone for another floor company called "Marble Cleaning MIami, " which I found via Google, too (which, conveniently right after they stole my money and did nothing to my floors, now shows on Google as "permanently closed." Apparently their shady sham operation got caught). Marble Cleaning Miami is the terrazzo crew run by someone named "Mr. Ramos" who I assume (but don't really even know for sure at this point) is the one that did the actual work at my house, and was sent to my house by Colonial / Ray.

I paid $6,500 to have my terrazzo floors completely restored. This included fixing all holes and cracks (or so I thought), sanding the floors down and polishing them to give a "mirror-like, glass finish" (which of course wasn't the case). I also asked to have my garage floor "sanded and polished. I want(ed) polished concrete. No epoxy!" Was quoted around 1 week for all the work to be completed; it took 2.

Upon completion, the floors still looked dull with no shine as they did before; the ghosting in my kitchen from where tile was previously put down was just as visible as it was before they did anything (I was told this would be gone after the sanding); the "repaired" cracks - to which I was told, "You will not be able to notice they were ever even there" - are clearly noticeable and grey in color / does not match the rest of the floor; and my "please do not epoxy!" garage floor was.you guess it, covered with epoxy. Reached out to them immediately and never got a response. Of course not - they have my money now and there's nothing I can do about it. USE ANYONE ELSE!

From start to finish, they were extremely professional and offered their best insight into my terrazzo floors. I will admit, I shopped around for different prices and ultimately chose colonial for their professionalism, price, history in the area and despite them not being the lowest price, I felt it was the right choice for us based on those factors.

We talked all the way thru the project and they delivered an excellent result. I frequently engaged with them on how to properly care for my floors and they have always responded graciously to all my inquiries. Could not recommend them enough.

I contacted them to schedule them to come and give me an estimate to restore my terrazzo floors. Due to times (COVID-19), they advised me that they were closed for business and would re-open sometime later. I emailed them back and asked if they recommended any other terrazzo restoration companies; they suggested two companies. Once I received my two estimates, I forwarded the estimates to them.

I was not expecting them to tell me which one to go with, I just wanted to make sure that the estimates were something standard to the industry. They had no problem answering all my questions and comparing my estimates! I wish that I did not need to have these floors done so quickly or I would have definitely used this company. I have never met another competitor in the same industry (especially in south Florida) that would go above and beyond to take the time to do this for me. Thank you again for your professionalism!

I hired them to clean my Terrazzo for an event that I was hosting and I wanted the Terrazzo to be clean and presentable. Right from the start they were very clear on what they were going to do and gave me a reasonable estimate. They went over the entire process and assured me that my Terrazzo will be restored properly but that there were no guarantees.

They were very professional and always returned my calls whenever they didn't answer. My Terrazzo looked fantastic by the end with a much more lively and vibrant look rich with color. It was a dusty process and not all the stains were removed but are much lighter. I ended up using them at another property and I also recommend them to those who asked because they were so impressed. I'm definitely hiring them again to care for my terrazzo.

I have been a Colonial customer since I moved to Florida in 2003. At the time I was told they were the best in terrazzo restoration and I can tell you they are. My floors were covered with ceramic tile, stick-on tile and carpet. They had their work cut out for them. The grout between the ceramic tiles had etched into the floor giving it a shadow of a checkerboard pattern and I was advised that over time those areas would dry out and go away.

They did! Now 15 years later I was looking to have my floors cleaned up and sealed. I called Colonial and Ray and his team did a fantastic job in getting my floors to look like new again. The service was prompt, quick and everything was left in perfect order. The price was reasonable and I continue to be a happy customer! Tom Burger Wilton Manors

All my life I had cleaned my floors on my own, I didn't think I needed to pay a penny out of my pocket to keep them sparkling. But when a good friend got his done, the difference was just incredible. You never know how dirty your floor is until you get it done right. He told me about Ray and I was surprised that the pricing was so affordable. I called him for the terrazzo in my kitchen and the service was done quickly and painlessly. Dont be like me, get it done by professionals like Ray and his team. Couldn't recommend them more.

I was referred to Colonial from another floor restoration company. My Terrazzo flooring needed repairs to some holes and I had some stains. From the start they didn't guarantee stain removal and was in depth with the process. They did a great job making the repairs blend in and they exceeded my expectations. I am very satisfied with their work and they were very polite and respectful.

The process was dusty but I wasn't surprised because I was informed before starting. Some of my stains are visible but have lighten. Again they totally exceeded my expectations.

They gave me a very accurate estimate and gave me a very good deal for removing the stains on my Terrazzo. The stains I had are barely noticeable and we have some ghosting. I mean it's a 60 year old home. What wouldn't have character thats over 30 years old. They were quick to return my calls and just had great service overall. They communicated to me clearly what they were going to do and how long they would take while keeping me posted throughout the process. I had a great experience with them and I will make sure to mention them when someone I know needs someone to work on their terrazzo flooring.